How — To Unblock A Prison Call
Step 2: Contact the Service Provider DirectlyIf your balance is fine but calls aren't coming through, you must speak with the phone company’s customer service. GTL/ConnectNetwork: 1-877-650-4249 Securus Technologies: 1-800-844-6591
Call customer service at to ask for the specific reason for the block. how to unblock a prison call
By following these steps, you should be able to resolve any issues preventing you from receiving calls from an inmate. Step 2: Contact the Service Provider DirectlyIf your
Article last updated for 2026 carrier policies. Article last updated for 2026 carrier policies
The next evening at 6:01 PM, the phone finally buzzed. Sarah didn't swipe; she tapped "Accept" before the first ring could even finish.
Contact their support team if calls are being rejected or if you need to verify your account status. Texas Prison Phone 3. Common Reasons for Blocks Negative Balance:
