If you move your attendance database to a new server, the hardware ID (HID) often changes, requiring a re-activation.

A keycode is a unique code generated by the TouchLink Time Recorder 3 device to ensure secure authentication and communication between the device and the software. The keycode is used to encrypt and decrypt data transmitted between the device and the software, ensuring that sensitive information remains confidential.

If you change your network card or motherboard, the software may "de-register." You will need to generate a new code based on the new Hardware ID. A Note on Security and Compliance

You enter this generated code into the Time Recorder to regain full administrative access. Best Practices for Security

: Input the Serial Number (S/N) found on the sticker at the back or bottom of your biometric device.

After using a generated keycode, set a new, complex administrator password and store it in a corporate password manager (like Bitwarden or LastPass). Troubleshooting Common Issues