: It often leads to bad deals where neither party is satisfied (the "one black shoe, one brown shoe" analogy). Emotion over Logic
As they shook hands, Viktor said, "I’ve done a hundred deals. Everyone always says, 'Let's split the difference and meet in the middle.' It’s lazy. You didn't do that." never split the difference by chris voss pdf better
The book outlines several field-tested strategies designed to build rapport and gain the "illusion of control": Utah Valley University : It often leads to bad deals where
"Of course I am," he snapped. "Your people are brilliant, but they won’t stay if we gut your culture." never split the difference by chris voss pdf better
While many enjoy the storytelling of the physical book or the "radio DJ voice" of the audiobook, a digital PDF version offers distinct advantages for serious students of negotiation: