The Spencer and Spencer Competency Dictionary is a reference tool that provides a standardized framework for defining and assessing competencies in the workplace. The dictionary was first published in 1993 and has since become a widely accepted and used resource in the field of human resources and organizational development. The dictionary defines competencies as "the knowledge, skills, and behaviors required to perform a job effectively."

The Spencer and Spencer Competency Dictionary offers several benefits, including:

The foundation of the Spencer and Spencer dictionary is the . This model visualises competencies in two distinct layers:

We’ve all been there. You hire someone with a perfect GPA and a stellar resume, yet six months later, they are struggling. Conversely, you take a chance on a candidate from a non-traditional background, and they become your top performer.

These are Knowledge and Skills . They are easy to identify and can be improved through standard training.